The AI agent platform where your company works with AI.
Agents with a job, the right tools and the right access. Shared knowledge, real channels, routines that run on their own, and a person approving what matters.
Digital employees with a job description.
Each agent has instructions, tools, knowledge and limits. Build one in plain language with Mat, or start from a team in the marketplace.
Jobs, not prompts
Give the agent a role, goals and rules, like you would brief a new hire.
Tools with limits
Choose what it can read and what it can change, per system.
Teams of agents
Agents call each other. Mat splits the work and brings it back together.
Everything your company knows, in context.
Connect drives, documents, wikis and systems. Agents answer with your facts and show where each one came from.
Hubs by area
Sales knowledge for sales, HR policy for HR. Private stays private.
Always fresh
Sources sync on their own. No copy-paste into a prompt.
With the source
Every answer can be checked against the original document.
Where your people and customers already are.
The same agent works in Slack, Microsoft Teams, WhatsApp, Telegram, e-mail and the chat on your website.
Its own address
An agent can have its own e-mail or WhatsApp number.
Customer mode
With customers, the agent only uses what is safe to show and calls a person when needed.
Files and voice
It reads attachments and voice messages, and keeps the conversation log.
Work that starts on its own.
Schedules, webhooks and incoming e-mails start a routine. Filters decide when it runs.
Every morning at 8
Reports, follow-ups and reconciliations on a schedule.
When something happens
A new deal, an invoice, a ticket: the right agent picks it up.
With approval
The routine waits for a person before anything sensitive.
AI agent platform: questions and answers
What is an AI agent platform?
An AI agent platform is software where a company builds, runs and governs AI agents that do real work. Agents answer questions, update systems and prepare documents, while the platform controls what each agent can access, what needs approval and what everything costs. iTeam OS is an AI agent platform built for teams, not single users.
What is iTeam OS?
iTeam OS is the operating system for your company's AI work. It brings together agents with jobs, shared company knowledge, 300+ integrations, channels such as Slack and WhatsApp, routines that run on their own, and governance: permissions, approvals, audit and cost per task.
How do I build an AI agent in iTeam?
You build an iTeam agent by describing its job in plain language, the way you would brief a new hire. Give it a role, goals and rules, then choose its tools and what it is allowed to change. Mat, the orchestrator, helps you set it up, or you can start from a ready-made team in the marketplace.
What is the difference between an AI agent and a prompt?
A prompt is a one-off instruction; an agent is a digital employee with a lasting job description. In iTeam, each agent has instructions, tools, knowledge and limits that stay the same every time anyone uses it. That is why iTeam talks about jobs, not prompts.
Can AI agents take actions in my business systems?
Yes. iTeam agents act in your systems through more than 300 integrations, such as your CRM, drives, help desk and spreadsheets. You choose, per agent and per system, what it can read and what it can change, and sensitive actions wait for a person to approve them.
How do AI agents learn about my company?
iTeam agents learn from the sources you connect: drives, documents, wikis and business systems. These sources sync on their own, so nobody copies and pastes content into a prompt. Knowledge is organized in Hubs by area, so sales knowledge serves sales and HR policy serves HR, and private hubs stay private.
Can I check where an AI agent's answer came from?
Yes. iTeam agents answer with your company's facts and show where each one came from. Every answer can be checked against the original document, which helps people trust the result and spot an outdated source quickly.
Which channels can iTeam agents work in?
The same iTeam agent can work in Slack, Microsoft Teams, WhatsApp, Telegram, e-mail and the chat on your website. Agents read attachments and voice messages and keep the conversation log. With customers, an agent only uses what is safe to show and calls a person when needed.
Can an AI agent have its own e-mail address or WhatsApp number?
Yes. In iTeam, an agent can have its own e-mail address or WhatsApp number. Customers and colleagues write to it directly, and the agent answers with your company's knowledge, within the limits and approvals you have set.
What are routines and triggers in iTeam?
Routines are work that starts on its own. A schedule, a webhook or an incoming e-mail can trigger a routine, and filters decide when it runs. Examples include a report every morning at 8, or an agent picking up a new deal, invoice or ticket. Routines still wait for a person before anything sensitive.
Can multiple AI agents work together on one task?
Yes. iTeam agents call each other, and Mat, the orchestrator, splits the work, sends each part to the right agent and brings the result back together. For example, a sales agent drafts a renewal while a finance agent checks the margin, and a person approves before it is sent.
Which AI models does iTeam use?
iTeam picks the right AI model for each task and keeps it up to date, so you do not have to manage models yourself. You see credits, not tokens, whichever model does the work. The Max plan adds advanced models for heavy work.
