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iTeam
Security and governance

AI agents your security team can say yes to.

Every agent has an owner, a scope and limits. Sensitive actions wait for a person. Everything is logged with its cost.

Henry
Control

Built in, not bolted on.

Least privilege

Each agent only reaches the data and tools it was granted, per area and per person.

Human approval

Send, pay, sign, delete: these wait for someone with the right authority.

Private stays private

Personal connections and private hubs are never mixed with shared knowledge.

Audit trail

Who asked, what each agent did, with which data, and when.

Cost per task

Credits per agent and per area, with limits you set.

No training on your data

Your data is used to do your work, not to train models.

Questions

AI agent security and governance: questions and answers

What is AI agent governance?

AI agent governance is the set of controls that decides what each agent can access, what it can do on its own and who answers for it. In iTeam, every agent has an owner, a scope and limits; sensitive actions wait for a person; and everything is logged with its cost. Governance is built in from the first agent.

What data can an AI agent access in iTeam?

An iTeam agent only reaches the data and tools it was explicitly granted, per area and per person. This follows the principle of least privilege: a sales agent sees sales knowledge, an HR agent sees HR policy, and nothing more unless you grant it.

Can an AI agent do something without permission?

No. An iTeam agent only uses the tools it was granted, and sensitive actions need a person to approve them. Anything that sends, pays, signs or deletes waits for someone with the right authority before it happens.

How do human approvals work for AI agents?

When an iTeam agent reaches a sensitive step, it stops and asks the right person to approve, with one click. The person sees what the agent prepared and decides. Routines that run on a schedule or a trigger follow the same rule and wait before anything sensitive.

Does iTeam use my data to train AI models?

No. In iTeam, your data is used to do your work, not to train models. Documents, conversations and system data serve as context for your own agents' tasks, inside the permissions you have set for each agent.

Is there an audit trail of what AI agents do?

Yes. iTeam records who asked, what each agent did, with which data, when it happened and what it cost. You can review any task after the fact, which helps with internal controls and with answering questions from security and compliance teams.

Can customers see internal data when they talk to an AI agent?

No. In customer mode, an iTeam agent only uses what the inbox makes public. It never uses private hubs or anyone's personal accounts, and it calls a person when a question goes beyond what is safe to share.

How does iTeam keep private documents and personal accounts separate?

Personal connections and private hubs are never mixed with shared knowledge in iTeam. Knowledge is organized in Hubs by area, so what is private to one area or one person stays private, even when agents are shared across the company.

How does iTeam track the cost of each AI task?

iTeam measures every task in credits and shows the cost per agent and per area, with limits you set. The cost of each task also appears in the audit trail, so you can see what a process costs before you scale it.

Who is responsible for an AI agent's actions?

Every iTeam agent has an owner, a scope and limits. The owner defines what the agent can reach, and people with the right authority approve sensitive actions. Because each step shows whether a person or an agent did it, responsibility is always clear.

Does iTeam support single sign-on (SSO)?

Yes. SSO is included in the iTeam Enterprise plan, together with a security review, an SLA, invoicing and custom terms, a company-wide credit pool and the deployment squad that works with your teams. Talk to sales to set it up for your company.

Can our security team review iTeam before a rollout?

Yes. The iTeam Enterprise plan includes a security review. Talk to sales and the team will go through permissions, approvals, audit, data handling and SSO with your security and IT people before agents reach production.

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