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iTeam
Integration · Finance, payments and banking Through the API

Efí Bank integration for Pix and boleto collections with AI agents

Efí Bank, formerly Gerencianet, is a Brazilian payment institution with a digital account and APIs for Pix (Brazil's instant payment system), boleto (a Brazilian bank slip), card and carnê (installment booklets), used by companies for collections. The agent uses Efí's public APIs (Pix and charges) with the certificate and credentials of your account, and iTeam's HTTP tool follows the official documentation. This page is for companies that operate in Brazil or sell there.

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Integration

What AI agents do with Efí Bank

Pix generated in the conversation

When the customer closes a purchase on WhatsApp, the agent creates the Pix charge through Efí and sends the QR code. Payment confirmation arrives instantly and releases the order.

Carnê and boleto tracked

The agent follows carnê installments and boletos and sends reminders before and after the due date. Payment extensions go to approval.

Daily reconciliation

Payments received are matched against accounts receivable in the ERP and settled according to the rule. Anything that does not match is left for finance.

Duplicate copy without an attendant

The customer asks for a duplicate and the agent generates the updated charge with the interest and late fee you configured.

How it works in iTeam

Connect Efí Bank once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in Efí Bank, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Efí Bank and what it cost, all on record.

Often used together with Efí Bank

Questions

Questions about Efí Bank and AI agents

Does iTeam integrate with Efí Bank?

Yes. iTeam connects through Efí's public APIs, with the certificate and credentials of your account, using iTeam's HTTP tool. The scope is confirmed in the diagnosis.

Can the agent make transfers or outgoing Pix payments?

No. The scope is issuing and checking charges; sending Pix and transfers are outside the agent's permissions. Every action is recorded in the audit trail.

Does it work with automatic and recurring Pix?

The recurrence features available in the Efí API can be used, and this is confirmed in the diagnosis.

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