Make integration: AI agents that trigger your Make scenarios
Make, formerly Integromat, is a visual automation platform that connects apps in scenarios with triggers, filters and transformations. Operations and marketing teams use it to automate tasks between systems without coding. The agent triggers Make scenarios by webhook and receives results back, through the iTeam app catalog, reusing the automations the company already has.
What AI agents do with Make
Reuse the scenarios that already work
The company already has a Make scenario that issues an invoice and sends it to the customer. The agent now triggers that scenario when it understands, in the conversation, that the sale has closed, without rebuilding the automation.
Exceptions the scenario does not handle
When a scenario fails because of missing data or a wrong format, Make calls the agent, which finds the information, corrects it and sends it back. Cases with no solution go to a person with the error explained.
Reading documents in the middle of a flow
The scenario receives a PDF or an email and asks the agent to extract fields, classify and summarize. The result returns structured to the next modules.
Gradual move to agents
Flows with many branches and rules become agent processes, while simple scenarios stay in Make. The team decides case by case, without switching anything off at once.
Connect Make once. The agents use it within your rules.
- In the app catalogAvailable in the iTeam app catalog, with the app’s own login and permissions per agent.
- Each agent gets the right accessYou decide what each agent can read or do in Make, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Make and what it cost, all on record.
Ready-made AI teams for this work
Management reporting team
Revenue, margin, pipeline and cash in one report, built from your systems, with a short note on what changed and why.
Inventory planning team
Stock, sales and lead times are checked every day. You get a reorder list per SKU and a warning about what is not selling.
Procurement and quotes team
Requests go out to suppliers, quotes come back into one table, and the approver sees price, terms and past orders before saying yes.
Logistics and deliveries team
Routes, drivers and delivery status in one place, with customers told about delays before they have to ask.
Often used together with Make
Questions about Make and AI agents
Does iTeam integrate with Make?
Yes. Make is available in the iTeam app catalog, and the agent can also call and receive webhooks from your scenarios.
Do I have to leave Make to use agents?
No. Make keeps running the fixed flows, and the agent steps in where there is a decision, text to read or an exception.
Can the agent create or delete scenarios?
Normal use is only triggering scenarios that already exist. You control which ones the agent may call, and every trigger is recorded.
