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Integration · Development and cloud Through the API

Okta integration for AI agents

Okta is an identity and access management platform. Companies use it for single sign-on (SSO), multifactor authentication and user lifecycle management across business applications. The agent looks up users, groups and logs and prepares access changes through the Okta API, which iTeam's HTTP tool learns from the documentation, using a narrowly scoped token.

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Integration

What AI agents do with Okta

Access request with owner approval

An employee asks for access to a tool in the conversation, and the agent identifies the right group in Okta and asks the app owner for approval. Once approved, the access is applied and logged.

Offboarding with no forgotten access

When HR records a departure, the agent prepares the deactivation in Okta and lists the apps outside SSO that need manual revocation. IT confirms each item.

Monthly access review

The agent cross-checks Okta groups against job titles and departments and flags access that is unused or does not fit the role. Managers confirm or remove it in batches.

Suspicious login explained

The agent reads the authentication logs and summarizes failed attempts, unusual locations and denied MFA prompts. Critical cases go to security with the user's history.

How it works in iTeam

Connect Okta once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in Okta, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Okta and what it cost, all on record.

Often used together with Okta

Questions

Questions about Okta and AI agents

Does iTeam integrate with Okta?

Yes. iTeam connects through the Okta API with a narrowly scoped service token, defined together with your security team.

Can the agent grant administrator access?

No. Privileged groups are outside the agent's scope, and every access change requires approval from a responsible person.

Is there a record of what the agent did?

Yes. Every action appears in iTeam's audit trail and also in Okta's system log.

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