Piperun integration with AI agents and WhatsApp
Piperun is a Brazilian B2B sales CRM, with pipelines, proposals, automations and integration with customer service channels. This page is for sales teams that operate in Brazil. The agent uses Piperun's public API with your account token, and iTeam's HTTP tool learns the endpoints for opportunities, people, companies and activities from the documentation.
What AI agents do with Piperun
Lead qualified with the right questions
New leads get a conversation that identifies company size, urgency and decision maker. The agent fills in the fields and moves the deal to the right stage.
Opportunity with no next step
The agent flags opportunities with no scheduled activity and suggests the next action to the rep. The manager gets the list on Monday.
Proposal followed up
After the proposal is sent, the agent follows up on the agreed timing and logs the reply. Discount requests go to approval.
Loss reasons organized
Every month the agent groups loss reasons and excerpts from the conversations. Sales and product understand what is blocking deals.
Connect Piperun once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Piperun, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Piperun and what it cost, all on record.
Ready-made AI teams for this work
Outbound prospecting team
It finds the accounts that fit, reads what they are doing right now and writes a first message that sounds like it came from a person.
Lead qualification team
Every form, ad and WhatsApp lead gets a quick reply, a few good questions and, if it fits, a meeting on your seller's calendar.
WhatsApp sales team
It answers product questions, puts the quote together and follows up with the buyer who said "let me think about it".
Often used together with Piperun
Questions about Piperun and AI agents
Does iTeam integrate with Piperun?
Yes. iTeam connects through Piperun's public API with a token from your account, using iTeam's HTTP tool. The scope is confirmed in the diagnosis.
Can the agent change an opportunity's stage or value?
Only if you allow it. You can permit updates to simple fields and require human approval for value, final stage or discount. Everything is logged.
Does it work with several pipelines?
Yes. The agent respects the pipelines and stages configured in Piperun.
