Vindi integration for AI agents that recover failed subscription payments
Vindi is a Brazilian recurring payments and billing platform, used by subscription, SaaS, education and service companies to manage plans, invoices, cards, boletos (Brazilian bank payment slips) and Pix (instant payments). This page is for companies that bill customers in Brazil. The agent looks up subscriptions, invoices and charges and updates customers through the public Vindi API, which iTeam's HTTP tool learns by reading the API documentation.
What AI agents do with Vindi
Declined card with active recovery
When a recurring charge fails, the agent notifies the subscriber and sends a link to update the card or pay by Pix. It follows up until the invoice is paid or the deadline ends.
Cancellation request handled with care
The agent understands the reason for the cancellation, offers the alternatives your policy allows, such as a pause or a plan change, and records the decision. Offers outside the policy go to approval.
Plan change without a ticket
The subscriber asks for an upgrade or downgrade in the conversation, and the agent calculates the proration according to your rule and prepares the change in Vindi. Changes above a set amount go through finance.
Recurring revenue for the month
The agent builds the summary of new subscriptions, cancellations, late payments and recurring revenue for the period. The CFO receives the report with the biggest movements explained.
Connect Vindi once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Vindi, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Vindi and what it cost, all on record.
Ready-made AI teams that use Vindi
Often used together with Vindi
Questions about Vindi and AI agents
Does iTeam integrate with Vindi?
Yes. iTeam connects through the public Vindi API using the key of your account.
Can the agent cancel subscriptions?
Only under the rule you define. Cancellations and refunds can always require approval from a person, and every action is recorded.
Does card data pass through the agent?
No. The customer updates the card in Vindi's secure environment. The agent only sends the link and tracks the status.
