Fewer no-shows at your salon with automatic reminders
Sends automatic reminders by SMS or WhatsApp the day before and on the day, and shows the salon who hasn't confirmed, using Google Calendar and Google Sheets.
These are examples. Connect the tool your company already uses for the same job, or your own system through MCP or API.
The problem and the goal
Problem: many appointments are not honoured and reminders are sent by hand over SMS. Goal: every client gets an automatic reminder the day before and on the morning of the appointment, and the salon sees the list of those who haven't confirmed. Metric: number of no-shows per week (target to be set with you).
This team messages every client the day before and on the morning of their appointment, records who confirmed, and hands the salon the list of today's bookings still waiting for a reply. RappelRdv sends the reminders by SMS or WhatsApp Business from Google Calendar and the client records, while SuiviAbsences matches the replies, works out the weekly no-show rate and emails the summary to the owner.
The team in this Circle
Sends each client a reminder the day before and on the morning of the appointment and notes who confirmed
Needs: Google Calendar or a salon tool such as Planity/Treatwell, SMS via a gateway (Twilio, OVH SMS) or WhatsApp Business, the salon's client records (notebook or file)
Every morning gives the salon the list of today's unconfirmed appointments and the no-show rate
Needs: the replies to the Appointment Reminder agent's messages, the manager's email
Fewer no-shows at your salon with automatic reminders
How can I cut no-shows at my beauty salon?
Automatic reminders the day before and on the day help clients plan ahead and tell you when they can't make it. The team sends the messages and shows who hasn't confirmed so the salon can call first.
Do I have to replace my booking system?
Not necessarily. The team uses Google Calendar or a salon tool such as Planity or Treatwell as the source of appointments, plus the client records you already keep.
Can I see how many no-shows I had this week?
Yes. SuiviAbsences collects the reminder replies and emails the list of unconfirmed appointments for the day and the number of no-shows for the week.
