Members who stay past month 2
Spot at-risk members from attendance and payment data, message them on WhatsApp and build a comeback plan before they cancel.
These are examples. Connect the tool your company already uses for the same job, or your own system through MCP or API.
The problem and the goal
Flags at-risk members from attendance and payment data and acts before the cancellation request, with WhatsApp messages and a comeback plan.
This team flags at-risk members by reading attendance and payment data in your gym system (Pacto, Evo or Tecnofit), messages each one through WhatsApp Business and builds a comeback plan with schedule and workout in Google Calendar. Every Monday you get a retention report showing who came back, who dropped off and how many cancellations were avoided.
The team in this Circle
Reads attendance and payment data in the gym system and delivers the daily list of at-risk members with the reason
Sends the right message to each at-risk member on WhatsApp and logs who replied
Builds the comeback plan for each member who replied (schedule, workout, goal) and hands it to the responsible coach
Delivers the retention report every Monday: who came back, who dropped off and how many cancellations were avoided
Members who stay past month 2
How can I tell which members are about to cancel?
The team watches signals like falling attendance, days without showing up and late payments in your management system, then builds a daily list of at-risk members with the reason for each.
Can I reach members before they ask to cancel?
Yes. The team sends WhatsApp Business messages to each at-risk member, logs who replied and hands the cases to the responsible coach to follow up.
Do I need to switch my gym management system?
No. The team connects to the Pacto, Evo or Tecnofit system you already use, plus WhatsApp Business and Google Calendar, without replacing your gym software.
