Amplimed integration with AI agents and WhatsApp
Amplimed is Brazilian clinic management software with scheduling, electronic medical records, insurance billing and finance. Doctors and clinics of many specialties use it. This page is for clinics that operate in Brazil. The agent uses the integrations Amplimed makes available to customers, with the clinic's credentials, to work with the schedule and confirmations, and the data scope is confirmed in the diagnosis.
What AI agents do with Amplimed
Appointment confirmation
The day before, the agent sends a WhatsApp confirmation to each scheduled patient and records the reply. Patients who cannot come are offered new times.
Booking on WhatsApp
The patient asks for a time. The agent checks the provider's schedule, offers the options and books according to the clinic's rules, such as insurance plan and type of visit.
Preparation instructions
Patients with an exam or procedure booked receive the preparation instructions and can ask questions. Clinical questions always go to the health care team.
Waitlist fill-ins
When someone cancels, the agent offers the slot to patients on the waitlist. The front desk sees the confirmed fill-in on the schedule.
Connect Amplimed once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Amplimed, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Amplimed and what it cost, all on record.
Ready-made AI teams for this work
Often used together with Amplimed
Questions about Amplimed and AI agents
Does iTeam integrate with Amplimed?
Yes, by connecting through the integrations Amplimed makes available to customers, with the clinic's credentials. What can be read and written is confirmed with Amplimed in the diagnosis.
Does the agent access medical records?
That is not the goal. The default is to work with the schedule and contact data, without clinical information, following Brazil's data-protection law (LGPD) for health data.
Does the agent answer medical questions?
No. It handles scheduling, confirmations and administrative guidance. Any clinical question is passed to the health care team.
