ProDoctor integration with AI agents and WhatsApp
ProDoctor is Brazilian practice management software for doctors' offices and clinics, with scheduling, patient records, health-insurance billing and finance. It serves physicians, dentists and other specialties in Brazil. The agent uses the integrations that ProDoctor makes available to its customers, with the clinic's credentials, to work with the calendar and confirmations. The scope is confirmed in the diagnosis.
What AI agents do with ProDoctor
Calendar confirmed the day before
The agent sends a confirmation to the next day's patients and updates the appointment status. Anyone who cancels gets new time options.
Insurance paperwork
Before the appointment, the agent reminds the patient to bring the insurance card, the doctor's referral or the authorization. The front desk loses less time on incomplete paperwork.
Waiting list fill-ins
When a slot opens up, the agent offers it to people on the waiting list and confirms the first one who accepts.
Follow-up at the right time
Patients who need a follow-up visit get a reminder close to the date to book it. The clinic tracks how many came back.
Connect ProDoctor once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in ProDoctor, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in ProDoctor and what it cost, all on record.
Ready-made AI teams for this work
Often used together with ProDoctor
Questions about ProDoctor and AI agents
Does iTeam integrate with ProDoctor?
Yes, through the integrations that ProDoctor offers its customers, with the clinic's credentials. What can be read and changed is confirmed in the diagnosis.
Does the agent see patient records?
It does not need to. We work with the calendar and contact details, with no clinical information, in line with Brazil's data-protection law (LGPD) for health data.
What if the patient asks a medical question?
The agent does not answer clinical questions; it passes them to the clinic's health team.
