Fewer no-shows at your pilates studio
Send class reminders, refill cancelled spots and track absences via Mindbody and WhatsApp to cut no-shows at your studio.
These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.
Needs
- CalendarGoogle Calendar, Outlook, Calendly, Cal.com or your own system (MCP or API)
- MindbodyMindbody or your own system (MCP or API)
- MessagingWhatsApp, Instagram, Telegram, website chat or your own system (MCP or API)
The problem and the goal
Today about 20% of booked classes are missed and not billed, and time is lost rebooking manually by phone and WhatsApp; the goal is to lower the no-show rate and automatically fill freed spots, tracking the weekly no-show rate and the number of rebooked spots.
This team tackles unpaid absences: the No-Show Reminder messages clients 48h and 3h before class through WhatsApp Business API and asks for confirmation; the Spot Filler spots cancellations in Mindbody and offers the open spot to the waitlist and then to regulars; the Attendance Tracker reviews each week who missed and why and prepares billing for unjustified absences. Everything runs on a schedule and syncs with Google Calendar.
The team in this Circle
Sends class reminders (48h and 3h before) and follows up with clients who haven't confirmed
Detects cancellations and offers the freed spot to the waitlist, then to regular clients
Reviews weekly who misses class and why, and prepares billing for unjustified absences
Fewer no-shows at your pilates studio
How can I reduce no-shows in my pilates studio classes?
Automatic reminders before class and confirmation via WhatsApp help clients plan ahead. When someone cancels, the spot is quickly offered to the waitlist, which reduces empty slots.
Do I need to replace my booking system?
Not necessarily. The team is designed to work with Mindbody, but the connection to your booking software must be confirmed with you before starting.
Can I charge for missed classes?
The team prepares the list of unjustified absences for billing, but the charging policy and amounts are set by you and should be clear to clients.
