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Microsoft Entra ID integration with AI agents

Microsoft Entra ID, formerly Azure Active Directory, is Microsoft's identity and access service, used by companies to manage users, groups, single sign-on and security policies. The agent connects through the Microsoft Graph API with a least-privilege application approved by the administrator, to look up users, groups and access assignments.

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What AI agents do with Microsoft Entra ID

Access request with approval

An employee asks in Teams for access to a system. The agent finds the right group in Entra ID and sends the request to the manager and IT for approval.

Joiners and leavers not forgotten

When HR records a hire or an exit, the agent prepares the account creation or block and the list of groups. IT confirms.

Inactive accounts reviewed

Every month the agent lists accounts with no sign-in for a long time and old external guests, and sends them to the owner to decide.

Who has access to what

An auditor or manager asks who has access to a system, and the agent answers with the groups and people, straight from Entra ID.

How it works in iTeam

Connect Microsoft Entra ID once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in Microsoft Entra ID, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Microsoft Entra ID and what it cost, all on record.

Often used together with Microsoft Entra ID

Questions

Questions about Microsoft Entra ID and AI agents

Does iTeam integrate with Microsoft Entra ID?

Yes, through the Microsoft Graph API, with an application registered and approved by the tenant administrator. iTeam's HTTP tool uses the endpoints documented by Microsoft.

Isn't it risky to give an agent identity access?

That is why we start with read access and minimum permissions. Creating, blocking or changing access requires human approval, and everything is in the iTeam audit trail and in the Entra ID logs.

Does the agent reset passwords?

Not by default. Password flows follow Microsoft's own self-service policies.

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