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iTeam
Integration · CRM and sales Through the API

Moskit CRM integration with AI agents

Moskit is a Brazilian sales CRM with a visual pipeline, activities and WhatsApp integration. Small and mid-sized companies use it to organize their sales process. This page is for companies that sell in Brazil. The agent uses the public Moskit API with the account key to read and update deals, contacts, companies and activities.

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What AI agents do with Moskit

WhatsApp lead in the pipeline

When a new contact arrives on WhatsApp, the agent qualifies it, creates the deal in Moskit at the right stage and hands it to the rep with a summary.

Follow-up that does not wait

The agent finds deals with no activity and sends the re-engagement message approved by the rep, logging it in Moskit.

Clean pipeline before the meeting

Before the sales meeting, it lists deals with an expired close date and asks each rep to update or drop them.

Loss reasons organized

The agent reads the notes on lost deals and groups the real reasons, beyond what was ticked in the field.

How it works in iTeam

Connect Moskit once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in Moskit, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Moskit and what it cost, all on record.
Questions

Questions about Moskit and AI agents

Does iTeam integrate with Moskit?

Yes. iTeam connects through the public Moskit API, which the iTeam HTTP tool learns from the official documentation.

Can the agent mark a deal as won or lost?

Only under your rule. By default it suggests and the rep confirms, and every change is kept in the audit trail.

Does it talk to the customer on WhatsApp?

Yes, on the company number, within the topics and hours you define.

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