Students who finish the course and don't ask for a refund
Spot students at risk of dropping out on Hotmart, answer repeated questions via WhatsApp and Gmail, and act before refunds hit.
These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.
Needs
- SpreadsheetGoogle Sheets, Excel, Airtable or your own system (MCP or API)
- E-mailGmail, Outlook, your company e-mail or your own system (MCP or API)
- MessagingWhatsApp, Instagram, Telegram, website chat or your own system (MCP or API)
The problem and the goal
Flags students at risk of dropping out on Hotmart, answers repeated questions over WhatsApp and Gmail, and alerts your team before a refund shows up.
This team checks the progress of your 2,000 Hotmart students every day and builds a risk list in Google Sheets. The Question Responder uses your course material to answer repeated questions over WhatsApp or Gmail, and the Student Rescue agent sends a personal message based on the module where each learner stopped, looping in your student success contact.
The team in this Circle
Reviews the progress of all 2,000 Hotmart students daily and delivers a list of those at risk of dropping out.
Answers repeated student questions using the course content and passes anything it can't handle (refunds, edge cases) to the team.
Reaches out to at-risk students with a personal message based on the module where they stopped and notifies the team.
Students who finish the course and don't ask for a refund
How can I tell which students are about to request a refund?
The team combines each student's Hotmart progress with their contact history and produces a daily risk list in Google Sheets, so you can reach out before the request arrives.
Does the agent answer student questions on its own?
It answers repeated questions from your course material and hands anything it can't solve to your team, without making up answers.
Do I need to replace the tools I already use?
No. The team connects to the Hotmart, Google Sheets, WhatsApp and Gmail accounts you already work with.
