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Craft business · Validated Circle

No order gets lost: AI agents for craft businesses

Log WhatsApp and web orders in a spreadsheet, notify artisans with deadlines, and get a weekly report on late orders.

Works with:Google SheetsGmailWhatsAppYour system (MCP or API)

These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.

Needs

  • SpreadsheetGoogle Sheets, Excel, Airtable or your own system (MCP or API)
  • E-mailGmail, Outlook, your company e-mail or your own system (MCP or API)
  • MessagingWhatsApp, Instagram, Telegram, website chat or your own system (MCP or API)

The problem and the goal

Orders arrive via WhatsApp and the web and are currently written in a notebook: this month 3 orders were lost and artisans complain about not receiving orders on time. The goal is for every order to be recorded the same day and reach the artisan with its date. Indicator: lost orders per month (currently 3) and days between the order and the notice to the artisan.

Orders arrive via WhatsApp and the web and are currently written in a notebook, causing losses and delays. This team uses AI agents to log every order in a Google Sheets table, notify each artisan daily via WhatsApp Business or Gmail with their order list and deadline, and send a weekly report on late orders. This way, every order is recorded the same day and reaches the artisan with its delivery date.

The team in this Circle

v091
Order Captureon each event

Logs every order that arrives via WhatsApp and the web into a single table, with customer, product, and delivery date.

v077
Artisan Notifieron a schedule

Sends each artisan their order list with delivery date every morning and alerts the manager about late ones.

v007
Order Controlleron a schedule

Delivers a Friday report of the week's orders, late orders, and how many were lost.

Questions

No order gets lost: AI agents for craft businesses

How are WhatsApp and web orders logged automatically?

An agent captures messages and forms and writes the data into a Google Sheets table, including customer, product, and delivery date, without manual note-taking.

Do artisans receive orders with deadlines?

Yes, an agent sends a daily order list to each artisan via WhatsApp Business or Gmail, including the delivery date and alerts for late ones.

How can I know how many orders were lost this month?

A weekly report shows the week's orders, late ones, and how many were lost, so you can track the lost orders per month indicator.

Next step

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