Fewer members who quietly drift away
Spot members absent for 15 days every week at your CrossFit box and send personalized WhatsApp messages before they cancel.
These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.
Needs
- SpreadsheetGoogle Sheets, Excel, Airtable or your own system (MCP or API)
- MessagingWhatsApp, Instagram, Telegram, website chat or your own system (MCP or API)
The problem and the goal
25% of members stop showing up after three months but keep paying, and it only surfaces at cancellation time. The goal is to spot every week who has been absent for 15 days and reach out before they leave. Metric: members contacted per week and return-to-gym rate within 15 days of outreach (target to be set with you).
This team pulls every Monday the active members who haven't shown up in 15 days, matching your gym management system data with a Google Sheets list. It then writes and sends a personalized WhatsApp message to each absent member and logs who replied. Finally it tracks who came back and alerts the owner when someone reaches 30 days without training.
The team in this Circle
Lists every Monday the active members who haven't come in 15 days, with tenure and history
Needs: Gym management software API (to be specified: software name)
Writes and sends a personalized message to each member absent for 15 days and logs who replied
Needs: WhatsApp Business (official API), member records from the management software
Tracks who came back after outreach and alerts the owner when a member stays absent for 30 days
Needs: Gym management software API
Fewer members who quietly drift away
How can I tell which members stopped coming without cancelling?
The team compares attendance recorded in your gym management system with the active member list and shows each week who has been absent for 15 days, along with tenure and history.
Do I have to message every member by hand?
No. The agent writes and sends the WhatsApp message to each absent member and notes who replied, so you can focus on the ones who need attention.
Can I measure whether outreach works?
Yes. The team tracks how many members were contacted per week and how many returned to train within 15 days of the message, and flags anyone absent for 30 days.
