Zero surprise delays across your 40 containers
Read customs broker and carrier emails, update the sheet and alert sales and customers when a container is late.
These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.
Needs
- SpreadsheetGoogle Sheets, Excel, Airtable or your own system (MCP or API)
- E-mailGmail, Outlook, your company e-mail or your own system (MCP or API)
The problem and the goal
Today the tracking of the year's 40 containers lives only in email with the customs broker, with no sheet, and delays surface when the customer complains: 2 sales were already lost for not knowing the real arrival date. Goal: know the real date of every shipment before the customer does and alert sales in time. Metric: containers with a delay detected before the customer's notice.
The team reads every customs broker and carrier email, pulls container, vessel, ETA and status, and updates Google Sheets automatically. Each day it compares ETA with the actual date, flags late or at-risk containers and alerts the salesperson and the affected customer through Gmail before the customer complains.
The team in this Circle
Reads every customs broker and carrier email, extracts container, vessel, ETA and status, and updates the sheet.
Compares ETA with the actual date every day and delivers the report of late or at-risk containers, with days of delay.
Alerts the salesperson and the affected customer as soon as a shipment is late, with the new date and a suggested action.
Zero surprise delays across your 40 containers
How do I know the real arrival date before the customer does?
The team reads customs broker and carrier emails, pulls the ETA for each container and updates the sheet. The daily comparison shows what is late or at risk, so your side sends the heads-up first.
Do I need to change my customs broker or my system?
No. The team works with the emails you already get in Gmail or Outlook and with a Google Sheets file. You just forward the emails or set a rule to the agent's inbox.
Is the customer notified automatically?
The salesperson alert goes out through Gmail. Notifying the customer on WhatsApp requires the official API, and sending depends on you providing the destination email and the column in the sheet or CRM.
