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Integration · Healthcare, legal and real estate Through the API

Feegow integration with WhatsApp and AI agents

Feegow is Brazilian clinic and practice management software with scheduling, electronic medical records, insurance billing and finance. This page is for clinics that operate in Brazil. The agent connects through the Feegow API with the token released for the clinic, looking up schedules, patients and procedures within the authorized scope.

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Integration

What AI agents do with Feegow

Appointment confirmation on WhatsApp

The day before, the agent reads the Feegow schedule and asks each patient to confirm. Those who confirm are marked, and those who cancel release the slot to the waiting list.

Booking through the conversation

The patient asks for a time on WhatsApp, and the agent checks the real schedule of the professional and the insurance plan. The booking goes into Feegow and the patient receives the preparation instructions.

No-shows turned into reschedules

Patients who did not show up get a message to reschedule the same day. The front desk sees the list of who replied and who needs a phone call.

Pending authorizations

The agent tracks procedures that depend on insurer authorization and tells the front desk what is stalled before the appointment date.

How it works in iTeam

Connect Feegow once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in Feegow, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Feegow and what it cost, all on record.
Questions

Questions about Feegow and AI agents

Does iTeam integrate with Feegow?

Yes, through the Feegow API, released with a token for client clinics. iTeam's HTTP tool learns the endpoints from the documentation, and the exact scope is confirmed in the diagnosis.

What about patients' health data?

The agent accesses only what the task needs, such as schedule and contact, and does not read medical records unless that is enabled. Sensitive data follows Brazil's data-protection law (LGPD), and every access is kept in the audit trail.

Does the agent give medical advice?

No. It handles scheduling, confirmations and administrative questions. Clinical questions go to the care team.

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